*** Items listed for sale in the shop page DO NOT include the Bednest crib. ***
*** Bednest Ltd no longer offers a crib hire service nor does it sell any cribs. ***
Your order will NOT include a crib.
On 9.1.19 we successfully applied to end our FCA authorisation for hiring consumer goods. The terms and conditions set out below remain in place as a reference for current hirers of the crib and previous buyers. They also apply to the current supply service of mattresses, sheets, carry bags and attachment straps We are no longer VAT registered.
1. General
Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions. By using the Services, you are agreeing to all of the Terms and Conditions.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
If you access this site from locations outside the UK other you are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and all parties submit to the non-exclusive jurisdiction of the English Courts.
You are giving your permission for us to contact you if you enter your contact details, including your address, email address and / or phone number, by placing an online order, whether completed or not, or you contact us with an enquiry. Our contact shall be restricted to matters related to your order or order attempt or enquiry.
Bednest reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site. You should check this page regularly to take notice of any changes we may have made.
2. Copyright
All designs, text, graphics, videos and their selection and arrangement on this Web site are the copyright of Bednest Ltd. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Bednest’s prior written consent is strictly prohibited.
3. Acceptance of orders
Bednest reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. In the extremely unlikely event that your order cannot be fulfilled you may be offered an alternative or given a full refund.
We accept payment by most major credit or debit cards. Payment will be debited from your account when you place your order on the www.bednest.com website and before the dispatch of your purchase.
We will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract.
Details of the purchase, details from the card are sent through to Secure Hosting. We identify the relevant card scheme (Visa, MasterCard etc.) and send the details through them to the bank or other institution that issued the card.
If the details can't be verified, the payment is normally declined and the shopper or payee is asked to use another type of payment.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
We reserve the right to reject orders placed. You will be notified by email if that is the case and we will process a refund. We reserve the right to make changes to products shown and images are for illustrative purposes only. 
4. Price information
Bednest has taken great care to ensure prices are accurate. Prices may change over time. All prices include VAT where appropriate. Delivery is included for all complete Bednests that are purchased for delivery in the UK and Europe. Delivery times may vary. Delivery and collection is included in the rental option.
5. Trading name and address
Bednest Ltd .... up to 31.10.18 Unit A, Drayton Manor Office Buildings, Drayton Manor Drive, Stratford Upon Avon, CV37 9RQ. This closed from 1.11.18. 
From 1.11.18 Bednest  Ltd, registered address,  71-75 Shelton Street London WC2H 9JQ
6. Privacy Policy
Our privacy policy which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
You are giving your permission for us to contact you, if you enter your contact details, including your address, email address and / or phone number, by attempting to place an online order, whether completed or not, or you contact us with an enquiry. Such contact shall be restricted to matters directly related to your order or order attempt or enquiry.
7. Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
We aim to treat all our customers and anyone contacting us for information with the highest levels of respect. We request that our staff are also treated with respect and we reserve the right to refuse to supply if any offensive comments are said or sent to our employees.
8. Accounts
You agree to accept responsibility for all activities that occur under your account or password if applicable. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
8.1 Registration
Bednest reserves the right to close accounts if any user is seen to be using proxy in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way. If you use multiple logins for the purpose of disrupting the community you may have action taken against all of your accounts.
8.2 Submission of material
By submitting any material to us, you automatically grant Bednest the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.
We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified) other than for the purposes of opening and registering an account.
9. Discount Codes
Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website and for certain countries specified at the time of the promotion. All promotions will be subject to stock availability and promotion codes will end if stock is no longer available. We reserve the right to end a promotion at will. We reserve the right to reject a discount code if we have reason to suspect or believe the discount code is being used incorrectly. 
10. Product Warranty
All Bednests are guaranteed for a period of 1 year from the date of order delivery, against mechanical and functional defects. Any attempted repairs by unauthorised persons invalidates the warranty. This does not affect your statutory rights. Missing items must be reported to us in writing within 7 days of receipt of the order. 
11. Indemnity
You agree to indemnify, defend and hold harmless Bednest, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use on this website or your breach of the Terms and Conditions.
12. Cancellations & Returns


Please always email us to request a refund so we can approve it and provide the return address. Do not send back items to the Stratford-upon-Avon address as it closed on 1.11.18.


The Bednest and mattress package are delivered in outer boxes that are ‘sealed for hygiene’ so it is important that you make sure the crib and mattress are suitable for your bed before it is opened as refunds cannot be given if the seal is broken. This does not apply where there is a manufacturing fault.


You have the right to cancel for a full refund from when the order is placed and up to 14 days from when the order is delivered to you. You then have up to 14 days to return the unopened item and in its original packaging to us. You must pay the return postage / courier costs. This will be refunded to you in cases where the item is found to be faulty. The method of return must provide a proof of delivery.


Missing or damaged items must be reported to us in writing within 4 (four) days of receipt of the order and must include your order number and details of the missing / damaged item(s). Please double-check inside the box for small items. In the case of damage please also send photos to show the problem.


Please send items for a refund in their original unopened packaging to: Bednest returns

13. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
For the purposes of this agreement all forms of the words Rent and Hire shall have the same meaning. 

In the United Kingdom this  agreement  is  partially  regulated  by  the  Consumer  Credit  Act  1974.  Under  the  provision  for ‘small  agreements’  which  are  agreements  where  the  hire  cost  does  not  exceed  GB£50  this  agreement is  exempt  from  Section  V  of  the  Act  which  deals  with  four  elements  of  entering  into  a  credit  or  hire agreement;  pre-contract  disclosure,  the  formalities  of  entry  into  a  regulated  agreement, cancellation  of  a  regulated  agreement  and  its  consequences  and  withdrawal  from  a  prospective regulated  agreement  and  its  consequences.  Each  rental  /  hire  price  is  a  package  price  and includes  delivery  &  collection  and  the compulsory purchase  of a pair new fabric sides and a new  mattress.  The  rental  element  of  any  rental package price does not exceed GB£50.

Your  agreement  is  with  Bednest  Ltd, registered address,  71-75 Shelton Street

London WC2H 9JQ

Previously:  Unit  A,  Drayton  Manor  Office  Buildings,  Drayton  Manor  Drive, Stratford Upon Avon, CV37 9RQ

Where  this  agreement  refers  to  the  Bednest  as  the  ‘Bednest  for  rental’  it  means  Bednest  excluding the fabric sides and mattress*.

*For  the  sake  of  hygiene and safety it  is  a  condition  of  this  agreement  that  a  new  mattress and sides  are purchased and supplied for EVERY rental - even if you have your own.


The Bednest wooden crib, stand, 2 x attachment straps, user guide and the packaging for these parts remain the property of Bednest Ltd. 



Please do not loan, sell or give anyone else these parts. They are only intended for use by the original renter.

Please return all these parts ASSEMBLED in the form in which you received them properly packed in the original packaging to Bednest Ltd. as soon as your baby has outgrown the Bednest. 




The mattress and fabric sides are owned by the renter - they are bought not rented. 



Please  read and follow  the  instructions and warnings  included  in  the User Guide included  with  your  Bednest.  Please  only use  the  Bednest  for  its  intended  purpose.  Please  stop  using  the  Bednest  as  soon  as  your  baby  begins to  sit  up  unaided,  kneel  or  pull  themselves  up  or  push up on their hands and knees or exceeds  a  weight  of  10kg / 20 pounds.


Bednest  Ltd  warrants  that  the  Bednest  will  arrive  to  you  in  good  condition  and  be  fit  for  purpose.  If you have any problem please contact us.


The rental package price will be collected when we take your order.

Collection  /  delivery

The  Bednest  is  delivered  to  you  and  collected  at  the  end  of  the  rental  period.  You  can  select  any weekday  (except  Bank  holidays).  Specific delivery times cannot be given and the delivery could be at  any  time  from  8am  to 7pm.  Sometimes  it  may  be  later. Delivery  and  collection  is  included  in  the  rental  package  price.  Do  not  return  the  fabric sides and mattress  as  these are owned  by  you,  not  rented.

Your  obligations

Please  treat  the  Bednest  with  care.  It  is  built  to  last  but  needs  to  be  used  only  for  its  intended purpose  and  returned  to  us  (excluding  the  fabric sides and mattress)  in  good  condition  on  time  at  the  end  of  the rental  period.  The rental period is up to six months from when your baby is born - but if your baby has not outgrown the crib (see Usage above) extra time is available on request at no extra cost. We recommend having the crib delivered around 2-3 weeks before your baby is due. If  the  Bednest  is  damaged  beyond  reasonable  wear  and  tear  you  may  be  charged  for repairs  unless  you  have  purchased  our  damage  waiver.  It  is  your  responsibility  to  ensure  the Bednest  for  rental  is  returned  to  us using the method we provide.  Please  remove  the  fabric sides and mattress  before  returning  the Bednest  as they are  yours  to  keep.  You  are  free  to  use  the  Bednest  for  travel  but  please  do  not  export the  Bednest  as  it  needs  to  be  collected  from  the  country  to  which  it  was  first  delivered  for  the rental. Airline travel is not recommended as damage can occur which would be the responsibility of the hirer. 


Bednest  Ltd’s  liability  is  governed  by  English  law.  Bednest  Ltd  is  not  liable  for  any  loss  or  damage or  injury  or  death  if  the  Bednest  is  not  used  in  accordance  with  the  supplied  instruction  booklet  or  if the  Bednest  is  used  for  babies  once  they  are  able  to  sit  up  unaided,  kneel  or  pull  themselves  up  or push up on their hands and knees or exceed 10kg weight.


If  we  need  to  contact  you,  we  will  use  the  details  submitted  at  the  time  of  placing  your  order  unless you  inform  us  of  a  different  preference.  Our  contact  details  are  on  our  website  www.bednest.com Please  contact  us  if  you  have  any  reason  to  delay  the  return  of  the  Bednest  for  rental  at  the  end  of the rental period as it is fine to extend the rental period at no extra cost if needed.


The  contract  we  have  with  you  cannot  be  transferred  to  anyone  else  –  so  please  do  not  lend out the Bednest for rental to any other user.

Damage  waiver

If  you  purchase  our  damage  waiver  you  will  not  be  liable  for  repairs  for  any  accidental  damage  in regular normal use of the Bednest for rental.

Purchase  option 

You  may have  the  option to  purchase  the  Bednest  for  rental  at  any  time  during  the  rental  period. Please email us to make a request to purchase it. Bednest Ltd. reserves the right to choose to sell it or not. If  you  do  not  return  the  Bednest  for  rental  at  the  end  of  the  rental  period  you  may be charged in full for it as if you have bought it unless you have requested extra time which shall be granted at no extra cost if your baby has not outgrown it.


Any disputes shall be settled according to English law.


The  Bednest  for  rental  remains  the  property  of  Bednest  Ltd  unless  you  subsequently  pay  the additional cost as outlined in the Purchase Rights.

Rental  period


The single payment covers a basic rental period of up to 6 months which commences from when the Bednest is delivered to your address OR from when your baby is born - however on receipt of a request by the hirer the rental can be extended so you can keep the Bednest for as long as your baby needs it at no extra cost. For the purpose of adherence to the Consumer Credit Act 1974 if you need to keep it longer than the initial 6 months we will not charge you a penny more. There is no part refund payable to you for early returns. If the Bednest is not returned to us when your baby no longer needs it Bednest will assume you wish to keep the product and Bednest reserves the right to charge you the difference between the rental price you paid and the prevailing retail price at the time the product is due to be returned. However, we will make every reasonable effort to contact you to enquire about your intentions.

Under  rules  governing  distance  selling  you  have  cancellation  rights.



The Bednest is delivered ‘sealed for hygiene’ so it is important that you make sure the crib is suitable for your bed before it is opened as refunds cannot be given if the seal is broken. This does not apply where there is a manufacturing fault.


You have the right to cancel for a full refund from when the order is placed and up to 14 days from when the crib is delivered to you. You then have up to 14 days to return the crib unopened and in its original packaging to us. You must pay the return postage / courier costs. This will be refunded to you in cases where the crib is found to be faulty. The method of return must provide a proof of delivery. 



Updated June 2019